Product Administration

Product License

License is required to use Enov8 Platform. This license can be updated via “System Configuration” option in setting area on top right corner of the screen.

New license key needs to be pasted in the License Key field and then saved using "Save Configuration" button.

Email Notification

In ecosystem, users and groups can be defined as part of Access Management. As part of out of box capabilities, users can be added as part of access management and these users can be grouped together by creating “Groups”.
All objects in ecosystem have “Assigned To” & “Notification” properties. Users & Groups can be attached to these properties which define the scope of these objects.

• Assigned To property defines the users and groups which will have edit rights on the object they are attached to along with their role definitions. All the users including the users in the group who are attached to Assigned To property will receive email as part of any creation or update of the object they are attached to.
• Notification property defines the users and group of users which needs to be notified whenever there is any update to the object they are attached. Please note that the users attached as part of notification property doesn’t have any edit access to the object.
• System User / Creator user who created the object will also receive email notification on any update to the object.

Configuration

In order to configure and enable emails in ecosystem, SMTP details needs to be configured. “Configure SMTP” module can be assessed by clicking on the setting icon on top right corner of the application.

● SMTP Server- SMTP Server Details

● SMTP PORT - Port

● Email Address – Email Address to be used for “From” field.

● SMTP User – User required to authenticate (Required only if SMTP is secure)

● SMTP Password – Password required to authenticate (Required only if SMTP is secure)

● SMTP Secure – True/False

Once the email server details have been setup, the next steps are to configure the Classes for which emails should be generated.

Select the classes in the “Mail Class” section for which email needs to be enabled.

Subscription

In the ecosystem, users automatically receive email notifications if they are connected to an object or part of a group connected to the object. Users not connected can subscribe by clicking the gray email icon in the listing, which turns green upon successful subscription. Green icons indicate subscribed objects. To unsubscribe, users can click the green email icon.

Email Unsubscribe In ecosystem, users have the capability to unsubscribe from the email notifications. This unsubscription capability can be used at 2 levels:

• Individual Object Level
  Users can unsubscribe/opt out of receiving emails for a particular object. To unsubscribe from a specific object, simply click on the unsubscribe button in the email footer.

• Class Level
  Users can also unsubscribe/opt out of receiving emails for a particular class. For example, a user can opt out of receiving emails for Bookings. To unsubscribe, they can either click on the link in the email received or go to the Unsubscribe section in the ecosystem in their login profile section.

Users can also manage their subscriptions via “Unsubscriptions” option under their profile menu.

In this module, user can see the list of objects they have unsubscribed from and can cancel them to subscribe back. “Class Unsubscriptions” option can be used to subscribe/unsubscribe from class email notifications.

Backup and Restore

Ecosystem Product data can be manually backed up and restored by administrator.

Backup – In order to take a backup of the existing data, please access the “Backup Model” module via setting icon which can be accessed via top right hand side bar of the screen.

Provide the backup file name which you would like to create for this backup.

Restore – In order to take a restore from the existing backup files, please access the “Load Model” module via setting icon which can be accessed via top right hand side bar of the screen.

Select the filename which needs to be restored from the dropdown and click “Load Model”.

System Timezone

Ecosystem product server timezone for date and time can be configured via “System Timezone” module which can be accessed via Setting icon on top right-side bar of the screen.

Product Caching

Ecosystem product has caching capability which is used to cache data for different reports. This cache can be deleted in case of any issues. All the cache is stored in ecosystem based on each class.To delete a cache, select the class for it the cache needs to be deleted and press “Delete Cache”.